About the app and electronic tickets
- Please tell me about receiving and trading electronic tickets.
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The counters are different, so please check below.
▼About receiving electronic tickets
Vaundy Official App Frequently asked questions here
▼About using the trading function
For inquiries regarding ticket trading, please click here
If the problem persists, please contact Ticketplus.
*Please be sure to write down the [performance date and venue name] for which you have won.
Other questions about "Apps and e-tickets"
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Q.
If I change my device, can I still use the app?
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Q.
After reinstalling the app, I can no longer log in.
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Q.
I can't log in to the app.
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Q.
The message "You can access paid content from this app after paying your membership fee" is displayed, and the content cannot be used.
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Q.
What is in-app payment (App Store payment/Google Play payment)?
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Q.
How do I cancel in-app purchases (App Store payment/Google Play payment)?
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Q.
I registered on the website, but I also registered on the app.
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Q.
I registered with multiple payment methods.
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Q.
I registered using in-app payment (App Store payment/Google Play payment), but I can't view member content.
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Q.
I would like to resume in-app purchases (App Store payment/Google Play payment).
If the above does not resolve your issue, please contact us using the form below.