About the app and electronic tickets

I registered on the website, but I also registered on the app.

If you have registered via in-app payment (App Store payment/Google Play payment) in addition to registering on the website, we cannot provide refunds or cancel your membership.

Please cancel any unnecessary registrations yourself.

■Cancelling in-app purchases

Please refer to the following.

Q. How do I cancel in-app payments (App Store payments/Google Play payments)?

Other questions about "Apps and e-tickets"

• Q.
  Please tell me about receiving and trading electronic tickets.
• Q.
  If I change my device, can I still use the app?
• Q.
  After reinstalling the app, I can no longer log in.
• Q.
  I can't log in to the app.
• Q.
  The message "You can access paid content from this app after paying your membership fee" is displayed, and the content cannot be used.
• Q.
  What is in-app payment (App Store payment/Google Play payment)?
• Q.
  How do I cancel in-app purchases (App Store payment/Google Play payment)?
• Q.
  I registered with multiple payment methods.
• Q.
  I registered using in-app payment (App Store payment/Google Play payment), but I can't view member content.
• Q.
  I would like to resume in-app purchases (App Store payment/Google Play payment).

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