About the app and electronic tickets

How do I cancel in-app purchases (App Store payment/Google Play payment)?

Please cancel your subscription at least two days before the renewal date on the App Store/Google Play.

Please allow sufficient time for the store to process your order.

After cancellation, you can continue to use the service until the expiration date.

After the expiration date, your membership will be cancelled.

<Caution>

Please note that deleting the app or logging out will not cancel your subscription.

Your subscription will automatically renew unless you cancel.

Please note that we cannot accommodate cancellation requests after automatic renewal.

Please see below for cancellation instructions.

For iOS

1. Open Settings > Apps.

2. Tap your name.

3. Tap "Subscriptions."

4. Tap "Vaundy Official App"

5. Tap "Cancel Subscription."

▼ Apple Support

https://support.apple.com/ja-jp/HT202039

For Android

1. Open the Google Play app.

2. Tap on your profile icon in the top right corner.

3. Tap Payments & Subscriptions > Subscriptions.

4. Select "Vaundy Official App"

5. Tap Cancel Subscription.

6. Follow the on-screen instructions.

▼Google Play Help

https://support.google.com/googleplay/answer/7018481

Other questions about "Apps and e-tickets"

• Q.
  Please tell me about receiving and trading electronic tickets.
• Q.
  If I change my device, can I still use the app?
• Q.
  After reinstalling the app, I can no longer log in.
• Q.
  I can't log in to the app.
• Q.
  The message "You can access paid content from this app after paying your membership fee" is displayed, and the content cannot be used.
• Q.
  What is in-app payment (App Store payment/Google Play payment)?
• Q.
  I registered on the website, but I also registered on the app.
• Q.
  I registered with multiple payment methods.
• Q.
  I registered using in-app payment (App Store payment/Google Play payment), but I can't view member content.
• Q.
  I would like to resume in-app purchases (App Store payment/Google Play payment).

BACK