About the app and electronic tickets
- After reinstalling the app, I can no longer log in.
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電子チケットの不正利用を防ぐため、利用端末の変更とアプリの再インストールは【月2回まで】とさせていただいております。
制限回数を超えた場合は所定の手続きが必要となり、ご利用状況を確認させていただく場合があります。
電子チケットの受け取りがある方は【チケプラ(Tixplus)】へお問い合わせください。
»Vaundyオフィシャルアプリ よくあるお問い合わせ
»お問い合わせはこちら
※ご当選の【公演日・会場名】を必ずご記載ください。
Other questions about "Apps and e-tickets"
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Q.
Please tell me about receiving and trading electronic tickets.
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Q.
If I change my device, can I still use the app?
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Q.
I can't log in to the app.
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Q.
The message "You can access paid content from this app after paying your membership fee" is displayed, and the content cannot be used.
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Q.
What is in-app payment (App Store payment/Google Play payment)?
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Q.
How do I cancel in-app purchases (App Store payment/Google Play payment)?
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Q.
I registered on the website, but I also registered on the app.
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Q.
I registered with multiple payment methods.
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Q.
I registered using in-app payment (App Store payment/Google Play payment), but I can't view member content.
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Q.
I would like to resume in-app purchases (App Store payment/Google Play payment).
If the above does not resolve your issue, please contact us using the form below.