Regarding payment of membership fees
- How do I pay the monthly membership fee?
-
The monthly fee is 550 yen (tax included).
If you register as a member using in-app payment (App Store payment/Google Play payment), the fee will be 660 yen (tax included).
*Monthly fee: 550 yen (tax included) + in-app billing administrative fee: 110 yen (tax included)
*You can use the app even if you sign up via a web browser.
You can choose from the following payment methods for your membership fee.
●Credit card payment (VISA/MASTER/JCB/AMEX/Diners accepted)
The withdrawal date will vary depending on the contract terms (closing date) with your credit card company.
You will be billed every month from the month in which you registered to the month in which you canceled your membership (the fee will not be calculated on a pro rata basis).
* Operation is not guaranteed for rechargeable cards (debit cards, prepaid cards, bundle cards).
●Mobile carrier payment
・d Payment (ahamo terminals can also be used)
・SP mode payment (docomo terminal only)
・au Easy Payment (KDDI devices only)
The fee will be paid together with your monthly calling charges.
You will be billed every month from the month in which you registered to the month in which you canceled your membership (the fee will not be calculated on a pro rata basis).
●Mobile carrier payment
・SoftBank One-Touch Payment (SoftBank compatible devices only)
The fee will be paid together with your monthly calling charges.
Payment is made on a monthly basis, starting from the date of registration. (Pro rata calculations are not made.)
Depending on your contract status, you may not be able to use carrier billing.
Please contact your mobile phone company for more information.
● In-app purchases (App Store payment/Google Play payment)
This can be used when registering from within the app.
・The service period will be one month from the date of joining, and will be automatically renewed on the first day of each month thereafter, and will be one month from the first day of the month.
*For example, if you join on January 21st, your membership will expire on February 20th, the day before the start of the following month, and will be automatically renewed on the start of each month thereafter.
*The membership period for the month following joining is from February 21st to March 20th, and will be automatically renewed on the first day of each month thereafter.
For more information about app charges, please click here
Q. What is in-app payment (App Store payment/Google Play payment)?
Other questions about "Paying membership fees"
-
Q.
Please tell me the membership fee.
-
Q.
How can I check my current registration status?
-
Q.
[VAWS (Monthly Membership Fee)] Do I need to make a payment every month?
-
Q.
[VAWS (monthly membership fee)] What payment methods are accepted?
-
Q.
What credit cards can I use?
-
Q.
Can I use a debit card?
-
Q.
If I pay by credit card, how will it appear on my statement?
-
Q.
[VAWS (Monthly Membership Fee)] Duplicate payments occur every month.
-
Q.
Can I change the payment method? (Credit card payment → different credit card)
-
Q.
[VAWS (monthly membership fee)] I haven't canceled my membership, but it says "payment not completed."
-
Q.
[VAWS (monthly membership fee)] Can I change the payment method? (Credit card payment ⇔ Carrier payment)
-
Q.
[VAWS (monthly fee)] I would like to register using carrier payment, but it is not available.
-
Q.
[VAWS (Monthly Membership Fee)] If I change my payment method within the same month, what will happen to the amount I pay for that month?
-
Q.
[VAWS (Monthly Membership Fee)] If I join in the middle of the month, will the monthly membership fee be calculated on a pro rata basis?
-
Q.
[VAWS (monthly membership fee)] If I have been charged twice, can I get a refund?
If the above does not resolve your issue, please contact us using the form below.