Regarding payment of membership fees
- [VAWS (Monthly Membership Fee)] If I change my payment method within the same month, what will happen to the amount I pay for that month?
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If you change your payment method within the same month, you will be charged for both the old and new payment methods.
If you wish to change your payment method, we recommend that you cancel your membership at the end of the month and then re-register the following month using your new payment method.
*Example: If you change from [Credit card payment: 550 yen per month (tax included)] to [Carrier payment: 550 yen per month (tax included)] within the same month, you will be charged from two payments and will have to pay a total of 1,100 yen (tax included).
*Example: If you rejoin (cancel and rejoin) within the same month using a credit card payment, you will be charged for each recurring membership, and the charges will be duplicated (i.e., charged each time).
*For example, if you currently use credit card payment and change your credit card information on your My Page, you will not be unsubscribed, and you will not be charged twice.
・Even if you are temporarily unsubscribed due to the payment change procedure, you can continue to use the site with the same Plusmember ID and email address if you complete the above procedure within 30 days of canceling your payment.
・Even if the contract is still valid, if you cancel and renew your contract repeatedly (within one month), the monthly fee will be added and charged each time.
Other questions about "Paying membership fees"
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Please tell me the membership fee.
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How can I check my current registration status?
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[VAWS (Monthly Membership Fee)] Do I need to make a payment every month?
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[VAWS (monthly membership fee)] What payment methods are accepted?
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What credit cards can I use?
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Can I use a debit card?
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If I pay by credit card, how will it appear on my statement?
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[VAWS (Monthly Membership Fee)] Duplicate payments occur every month.
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Can I change the payment method? (Credit card payment → different credit card)
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[VAWS (monthly membership fee)] I haven't canceled my membership, but it says "payment not completed."
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[VAWS (monthly membership fee)] Can I change the payment method? (Credit card payment ⇔ Carrier payment)
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[VAWS (monthly fee)] I would like to register using carrier payment, but it is not available.
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[VAWS (Monthly Membership Fee)] If I join in the middle of the month, will the monthly membership fee be calculated on a pro rata basis?
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[VAWS (monthly membership fee)] If I have been charged twice, can I get a refund?
If the above does not resolve your issue, please contact us using the form below.