Regarding payment of membership fees

How can I check my current registration status?

●If your registration is valid

Charges are continuing via "credit card payment" or "mobile carrier payment."

Please check your statement to see if a deduction has occurred.

● In case of credit card payment

Your statement will show "Artist Site."

● In the case of carrier payment

Please check your mobile phone company's website.

<For docomo users>

https://smt.docomo.ne.jp/

・Log in to d Menu

・Go to My Menu

・Select "Recurring Charges List" from "Recurring Charges List/Usage History"

<For au users>

https://id.auone.jp/

・Access the au ID member information site

- Tap the [MENU] icon in the top right corner of the screen

*If you access from a computer screen, click "au Easy Payment" on the right side of the screen.

・Tap "Registered Services" under "au Easy Payment"

<For SoftBank users>

https://www.softbank.jp/mobile/support/

・Log in to My SoftBank

・Tap "Mass Payment" at the top of the screen

*If you are operating from your contracted smartphone, you can log in automatically by turning off Wi-Fi.

・Tap "Registered services"

If you are unsure how to operate or check, please contact your mobile phone company.

●In-app purchases (App Store payment/Google Play payment)

<For iOS>

1. Open Settings > Apps.

2. Tap your name.

3. Tap "Subscriptions."

<For Android>

1. Open the Google Play app.

2. Tap the profile icon in the top right corner.

3. Tap Payments & Subscriptions > Subscriptions.

Other questions about "Paying membership fees"

• Q.
  Please tell me the membership fee.
• Q.
  [VAWS (Monthly Membership Fee)] Do I need to make a payment every month?
• Q.
  [VAWS (monthly membership fee)] What payment methods are accepted?
• Q.
  What credit cards can I use?
• Q.
  Can I use a debit card?
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  [VAWS (Monthly Membership Fee)] Duplicate payments occur every month.
• Q.
  Can I change the payment method? (Credit card payment → different credit card)
• Q.
  [VAWS (monthly membership fee)] I haven't canceled my membership, but it says "payment not completed."
• Q.
  [VAWS (monthly membership fee)] Can I change the payment method? (Credit card payment ⇔ Carrier payment)
• Q.
  [VAWS (monthly fee)] I would like to register using carrier payment, but it is not available.
• Q.
  [VAWS (Monthly Membership Fee)] If I change my payment method within the same month, what will happen to the amount I pay for that month?
• Q.
  [VAWS (Monthly Membership Fee)] If I join in the middle of the month, will the monthly membership fee be calculated on a pro rata basis?
• Q.
  [VAWS (monthly membership fee)] If I have been charged twice, can I get a refund?

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