Changes to registered information
- Can I change my registered email address?
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You can change your email address information yourself.
After logging in, please go to [Confirm/Change Member Information] on MY PAGE and complete the procedure.
<Caution>
To complete the procedure, please access the site using a web browser (Safari/Chrome).
In-app browsers (Yahoo! JAPAN app/Google app) are not guaranteed to work.
If you access the site via various social networking apps such as X (formerly Twitter), Instagram, or LINE, it may not function properly.
»If you can't log in, click here
An email with the subject "Email address change confirmation email" will be sent to the email address you changed.
The change will be confirmed if you access the URL in the email within one hour.
»If you do not receive the "Change confirmation email," click here
»If you see the message "Already in use" click here
Other questions about "Changing registration information"
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Q.
What if my last name changes?
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Q.
[Overseas users] Can I change the spelling of my name?
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Q.
Can I change my registered nickname?
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Q.
I registered the wrong date of birth and gender.
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Q.
I can't change my email address because the message "It's already in use" appears.
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Q.
Can I change my registered address and phone number?
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Q.
Can I change my country of registration?
If the above does not resolve your issue, please contact us using the form below.