Changes to registered information
- My email address has changed.
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After logging in, you can check and change your information from [Confirm/Change Member Information] on your My Page.*It may not work properly via the app.Please be sure to access the site using a web browser (Safari/Chrome).An email containing a URL for confirming the change will be sent to your new email address.If you are using a carrier address, please make sure that your settings allow you to receive emails from the [plusmember.jp] domain.
Other questions about "Changing registration information"
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Q.
Where can I check and change my registration information?
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Q.
I can't change my email address.
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Q.
My last name has changed.
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Q.
I registered the wrong date of birth and gender.
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Q.
I registered with a different email address. Can I delete the registration information of a previous user?
If the above does not resolve your issue, please contact us using the form below.