Changes to registered information

[Overseas users] Can I change the spelling of my name?

If you are an overseas user and would like to change the spelling of your name, we will accept your request after verifying your identity.

<Caution>
-We cannot accept any changes to the name of the registered person,which would result in the registered person being a different person.

・Please register using the same notation as on your official identification card.

・You will be required to present an official form of identification (e.g., passport) that can verify your date of birth.

- Old kanji characters and variant characters cannot be registered as they may be garbled.

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»Click here to inquire about changing your name
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Depending on your environment, the email with the above link may not launch.

In that case, please send an email to the following address with the required information.

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<Destination>
secure_vaundy@cc.plusmember.jp

<Subject>
Inquiry about changing name

<Main text>
・Current registered full name
・Full name you wish to register
・Name in alphabet
・Date of birth (8 digits in the Gregorian calendar)
・Registered email address
・Country of residence
・ Plus member ID

<Attachment>
Identification document that can verify the name and date of birth you wish to register
*Please limit the size of the attached file to 1MB or less.
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* Please refrain from contacting us using an iCloud address, as many people do not receive our response emails.

*If any required information is missing or left blank, we will not be able to provide a response.

Other questions about "Changing registration information"

• Q.
  What if my last name changes?
• Q.
  Can I change my registered nickname?
• Q.
  I registered the wrong date of birth and gender.
• Q.
  Can I change my registered email address?
• Q.
  I can't change my email address because the message "It's already in use" appears.
• Q.
  Can I change my registered address and phone number?
• Q.
  Can I change my country of registration?

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