Changes to registered information
- I can't change my email address.
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▼If you see the message "Already in use"
Plus member ID (formerly EMTG ID) has already been obtained for the address you wish to register.
Since Plus member ID is issued linked to your email address, you cannot change it unless you delete the ID.
If the ID you obtained is not linked to information about paid services or winning tickets, you can delete it yourself.
Please refer to the help page below.
▽Please tell me how to delete my "Plus member ID (EMTG ID)".
https://help.plusmember.jp/delete/howto-delete/310/
▼Other errors
Please contact us with the operating procedure, input details, and any error messages that may have appeared.
Other questions about "Changing registration information"
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Q.
Where can I check and change my registration information?
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Q.
My email address has changed.
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Q.
My last name has changed.
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Q.
I registered the wrong date of birth and gender.
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Q.
I registered with a different email address. Can I delete the registration information of a previous user?
If the above does not resolve your issue, please contact us using the form below.