Changes to registered information
- I registered the wrong date of birth and gender.
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You cannot change your date of birth or gender information yourself.
We will make the change after verifying your identity, so please contact us by email with the following information:
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・Full name (kanji/kana)
・Your nickname
·sex
·prefectures
·email address
・ Plus member ID starting with E
■If your date of birth is incorrect
・Registered date of birth (8 digits in the Gregorian calendar)
・Your correct date of birth (8 digits in the Gregorian calendar)
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»Click here to inquire about correcting your registration information
Other questions about "Changing registration information"
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Q.
Where can I check and change my registration information?
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Q.
My email address has changed.
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Q.
I can't change my email address.
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Q.
My last name has changed.
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Q.
I registered with a different email address. Can I delete the registration information of a previous user?
If the above does not resolve your issue, please contact us using the form below.