Changes to registered information

My last name has changed.

We will only accept changes to your last name if it has changed due to marriage or other reasons.

Please contact us by email so we can make the change after verifying your identity.

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<Required items>

・Registered full name (kanji/furigana)

・New surname (kanji/furigana)

・Date of birth (8 digits in the Gregorian calendar)

·prefectures

・Registered email address

・ Plus member ID starting with E:

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»Inquiries about changing your last name can be found here

Please note that we do not allow name changes that result in the account being held by a different person.

*This is not permitted even for family members.

Other questions about "Changing registration information"

• Q.
  Where can I check and change my registration information?
• Q.
  My email address has changed.
• Q.
  I can't change my email address.
• Q.
  I registered the wrong date of birth and gender.
• Q.
  I registered with a different email address. Can I delete the registration information of a previous user?

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