[VAWS (monthly membership fee)] Cancellation
- [VAWS (monthly membership fee)] I am planning to change my mobile phone company. Will my membership be automatically canceled?
-
If you use "carrier billing" and change your contracted mobile phone company (carrier), your payment information will not be carried over.
Your membership will be terminated at the end of the month in which the contract details are changed.
»[Carrier Billing] If I change my phone model, do I need to take any action? (Changing mobile phone carrier)
»[Carrier Billing] If I change my phone model, do I need to take any action? (Without changing mobile phone carrier)
<If payment is not carried over>
-----
Example: If you register using au Easy Payment
↓
Cancelled au contract and switched to a SIM-free smartphone on March 15th
↓
Automatic cancellation at the end of March
↓
au Easy Payment will be billed up to the amount used in March
-----
If you cancel your membership yourself, the cancellation will be reflected immediately.
If you cancel your membership automatically, it will not be reflected immediately, so you will be able to log in for a while.
Please note that it may take approximately one week for your membership to be cancelled.
Once the automatic cancellation is reflected, you will be redirected to a page where you will be asked to pay your monthly membership fee.
If you wish to cancel your membership, you will be automatically cancelled if you do not make a payment.
Other questions about "Cancelling your membership VAWS (monthly membership fee)"
-
Q.
[VAWS (monthly membership fee)] How do I cancel my membership?
-
Q.
[VAWS (monthly membership fee)] I would like to cancel my membership, but when I log in, the membership fee payment screen appears.
-
Q.
【VAWS(月会費)】退会後も請求が続いています。
-
Q.
[VAWS (monthly membership fee)] You can still log in to the site after canceling your membership. Have you successfully canceled your membership?
-
Q.
[VAWS (Monthly Membership Fee)] If I cancel my membership in the middle of the month, will I be refunded the monthly membership fee on a pro rata basis?
If the above does not resolve your issue, please contact us using the form below.