[VAWS (monthly membership fee)] Cancellation

[VAWS (monthly membership fee)] How do I cancel my membership?

As a general rule, we ask that you complete the procedure yourself.

Please note that we do not accept cancellations on behalf of others.

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● For those who join online (membership fee: 550 yen)

You can cancel your membership by clicking [Cancel Membership] on MY PAGE or by clicking [Cancel Membership] at the bottom of the TOP page.

To cancel your membership, you must be logged in to the site.

»Log in here

*When completing the procedure, please be sure to access the site using a web browser (Safari/Chrome).

*Operation is not guaranteed with in-app browsers (Yahoo! JAPAN app/Google app) or Samsung browsers on Galaxy devices.

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● For those who registered with in-app payment (650 yen)

The procedure is different.

If you are being charged 650 yen every month, please read the help below.

»How do I cancel in-app purchases (App Store payment/Google Play payment)?

Other questions about "Cancelling your membership VAWS (monthly membership fee)"

• Q.
  [VAWS (monthly membership fee)] I would like to cancel my membership, but when I log in, the membership fee payment screen appears.
• Q.
  [VAWS (monthly membership fee)] I am planning to change my mobile phone company. Will my membership be automatically canceled?
• Q.
  [VAWS (monthly membership fee)] I am still being charged even after canceling my membership.
• Q.
  [VAWS (monthly membership fee)] You can still log in to the site after canceling your membership. Have you successfully canceled your membership?
• Q.
  [VAWS (Monthly Membership Fee)] If I cancel my membership in the middle of the month, will I be refunded the monthly membership fee on a pro rata basis?

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