[About VAWS Premium (annual fee) renewal]
- Can I change the credit card information used for automatic renewal?
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After logging in, you can complete the procedure by going to [Check/Change/Suspend Card Information] on MY PAGE.
*This procedure cannot be performed using the app, so please access the website using a web browser (Safari/Chrome) to complete the procedure.
<Caution>
You can complete the procedure up until the 20th of the month in which your membership expires.
Changes cannot be made after the 21st of the month in which your membership expires.
Example: If the deadline is in September, changes or cancellations can be made up until September 20th
<If continuation is incomplete>
You can renew your membership within one month of the expiration date.
Other questions about "Regarding VAWS Premium (annual membership fee) renewal"
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Q.
Please tell me how to continue the procedure.
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Q.
Even though I don't remember doing anything, it was automatically renewed.
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Q.
Can you confirm whether the renewal procedure has been completed?
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Q.
What is "Credit Card Automatic Renewal"?
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Q.
How can I change the automatic renewal setting from "No" to "Yes"?
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Q.
I received an email from my credit card company one month before my membership expired informing me that my membership fee would be deducted.
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Q.
How can I check if my subscription is automatically renewed?
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Q.
How do I stop automatic renewal of my credit card?
If the above does not resolve your issue, please contact us using the form below.