[About VAWS Premium (annual fee) renewal]

Please tell me how to continue the procedure.

▼How to continue

The renewal procedure period begins three months prior to the membership expiration month (including the expiration month).

Example: If the expiration date is the end of October ⇒ Renewal procedures can be completed from August

Eligible individuals will be notified by email and on MY PAGE when the renewal period begins.

Please complete the procedure by clicking the "Continuation Procedure" button that will be displayed during the period.

*If it says "Automatically Renewing" under the membership expiration date, you do not need to renew your membership.

*If you are outside the renewal procedure period or are in automatic renewal, the "Continuation procedure" button will not be displayed.

*Please be sure to access the site using a browser (Safari/Chrome) and not the app.

▼About membership expiration date

After logging in, you can check it on [MY PAGE].

▼How to pay the annual fee

As with new membership, you can complete the procedure by "credit card payment" or "convenience store payment."

If you selected credit card payment when you signed up for membership and your membership is automatically renewed, your membership will be automatically renewed after the 20th of the month in which your membership expires.

*For information on automatic credit card renewal, please click here.

Credit card payments will be made on the last day of the membership expiration month (or the day before if the last day falls on a weekend or public holiday).

*If it says "Automatically Renewing" under the membership expiration date, you do not need to renew your membership.

▼About credit card registration status

Please check under [Check/Change/Suspend Card Information] on MY PAGE.

Other questions about "Regarding VAWS Premium (annual membership fee) renewal"

• Q.
  Even though I don't remember doing anything, it was automatically renewed.
• Q.
  Can you confirm whether the renewal procedure has been completed?
• Q.
  What is "Credit Card Automatic Renewal"?
• Q.
  Can I change the credit card information used for automatic renewal?
• Q.
  How can I change the automatic renewal setting from "No" to "Yes"?
• Q.
  I received an email from my credit card company one month before my membership expired informing me that my membership fee would be deducted.
• Q.
  How can I check if my subscription is automatically renewed?
• Q.
  How do I stop automatic renewal of my credit card?

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