[About VAWS Premium (annual fee) renewal]
- How can I check if my subscription is automatically renewed?
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① "VAWS premium (annual fee)" users
You can check this by accessing your MY page and checking the "Automatic Renewal" section.
If your membership is automatically renewed, payment will be made on the last day of the month in which your membership expires (or the day before if the last day falls on a weekend or public holiday), and your membership will be renewed automatically.
To check the status of your credit card registration, please go to "Registered Card Information" on your My Page.
*If your subscription is automatically renewed, the renewal procedure button will not be displayed outside of the renewal period.
*Convenience store payment procedures will not be automatically renewed.
How to stop automatic renewal is here
② "VAWS (monthly membership fee)"
Once you register for payment via credit card, mobile carrier payment, or in-app payment, the payment will be automatically renewed, so there is no need for monthly procedures.
However, if payment is deemed impossible in the following cases, your membership will be automatically terminated.
Please be aware of this in advance.
●For those paying by credit card
Please check your credit card's expiration date and credit limit.
● For carrier payment users
If there are changes to your contract, you may no longer be able to use carrier billing.
For details, please contact your mobile phone company or shop.
Other questions about "Regarding VAWS Premium (annual membership fee) renewal"
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Q.
Please tell me how to continue the procedure.
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Q.
Even though I don't remember doing anything, it was automatically renewed.
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Q.
Can you confirm whether the renewal procedure has been completed?
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Q.
What is "Credit Card Automatic Renewal"?
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Q.
Can I change the credit card information used for automatic renewal?
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How can I change the automatic renewal setting from "No" to "Yes"?
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Q.
I received an email from my credit card company one month before my membership expired informing me that my membership fee would be deducted.
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Q.
How do I stop automatic renewal of my credit card?
If the above does not resolve your issue, please contact us using the form below.