[About VAWS Premium (annual fee) renewal]
- How do I stop automatic renewal of my credit card?
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If you wish to cancel the automatic renewal, you can do so by clicking "Registered Credit Card Information" on "My Page" and going to the page where you will be redirected.
*You can cancel your membership up until the 20th of the month your membership expires. Please note that if you cancel after the expiration date, your membership will be automatically renewed until the following year.
*If you have stopped automatic renewal, your "Registered Credit Card Information" will not be displayed.
If your membership is automatically terminated, you will need to complete the renewal procedure yourself.
Once the renewal period has begun, we will notify you by email, so please complete the necessary procedures.
Other questions about "Regarding VAWS Premium (annual membership fee) renewal"
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Q.
Please tell me how to continue the procedure.
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Q.
Even though I don't remember doing anything, it was automatically renewed.
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Q.
Can you confirm whether the renewal procedure has been completed?
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What is "Credit Card Automatic Renewal"?
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Can I change the credit card information used for automatic renewal?
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How can I change the automatic renewal setting from "No" to "Yes"?
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Q.
I received an email from my credit card company one month before my membership expired informing me that my membership fee would be deducted.
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How can I check if my subscription is automatically renewed?
If the above does not resolve your issue, please contact us using the form below.