[About VAWS Premium (annual fee) renewal]
- What is "Credit Card Automatic Renewal"?
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This applies if you select "Credit card payment" when joining or renewing your membership.
From the following year onwards, renewal procedures will be carried out automatically using the credit card you registered until automatic renewal is cancelled.
Automatic renewal processing for credit card payments will occur on the last day of the membership expiration month (or the day before if the last day falls on a weekend or public holiday).
You can check and change the card information used for automatic renewal payments from [Check/Change/Cancel Card Information] on MY PAGE.
*You can change your registered credit card or cancel automatic renewal up until the 20th of the month your membership expires.
*If you joined or renewed your membership using convenience store payment or if you have stopped automatic renewal, the [Check/Change/Cancel Card Information] option will not be displayed on MY PAGE.
*If you stop automatic renewal, you will not be able to set "automatic renewal" from MY PAGE.
Other questions about "Regarding VAWS Premium (annual membership fee) renewal"
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Q.
Please tell me how to continue the procedure.
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Q.
Even though I don't remember doing anything, it was automatically renewed.
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Q.
Can you confirm whether the renewal procedure has been completed?
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Q.
Can I change the credit card information used for automatic renewal?
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Q.
How can I change the automatic renewal setting from "No" to "Yes"?
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Q.
I received an email from my credit card company one month before my membership expired informing me that my membership fee would be deducted.
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Q.
How can I check if my subscription is automatically renewed?
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Q.
How do I stop automatic renewal of my credit card?
If the above does not resolve your issue, please contact us using the form below.