Regarding enrollment for children and those who do not own a smartphone
- Can I change the name or registration information later?
-
Information that you can change yourself can be done from [MY PAGE] after logging in.
We cannot accept any changes to the registered name that would result in the registration being made to a different person, even between family members.
<Changes possible>
·nickname
·email address
·telephone number
·address
·password
<Changes not permitted>
・Name (Kanji/Furigana)
・Date of birth
·sex
・ Plus member ID
If your last name has changed due to marriage or if there is an error in your date of birth or gender information, please contact us using the form below.
»Q. I registered my date of birth and gender incorrectly.
*If there are any blanks, we will not be able to accept any changes, so please make sure to fill them out completely.
*Please note that if there are any major changes, you may be asked to provide a photo of your ID.
Other questions about "Regarding enrollment for children and those without smartphones"
-
Q.
How can my child join if he or she does not have a smartphone?
-
Q.
My child wants to join, but can a parent pay the membership fee on their behalf?
-
Q.
Can I use the membership services if I register using my parent's smartphone or computer?
-
Q.
My child doesn't have his own email address.
-
Q.
Children don't have their own phone numbers.
If the above does not resolve your issue, please contact us using the form below.