About logging in

I forgot my password.

[1] Reset

Please follow the procedure below.

»Reset your password here

*Please make sure that you can receive emails from the [plusmember.jp] domain.

A "URL for resetting your password" will be sent to your registered email address.

Please access the URL in the email and reset your password.

*If more than 24 hours have passed since you received the email, please go through the process again.

[2] If your registered email address is unavailable

We will inform you after verifying your identity. Please contact us by email.

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<Required items>

・Full name (kanji)

・Full name (kana)

・Date of birth (8 digits in the Gregorian calendar)

・Telephone number

·email address

·prefectures

・ Plus member ID

・Registered course (lump sum payment course/monthly fee course)

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»Forgotten your password? Contact us here

*Please refrain from contacting us using an iCloud address, as many people do not receive our response emails.

*Please note that we will not be able to reply if the required information is left blank.

*Depending on your environment, the email from the above link may not open. In that case, please contact us using this [Inquiry Form].

Other questions about "Login"

• Q.
  I can't log in even though the payment has been completed.
• Q.
  I forgot Plus member ID (formerly EMTG ID).
• Q.
  I can't log in because I changed my email address.
• Q.
  What is Plus member ID (formerly known as EMTG ID)?

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