About joining
- I haven't received the email for new member registration.
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If you do not receive an email containing the "membership registration URL" after entering your email address, please check the following.
■ For those using carrier addresses
Please set up your email so that you can receive emails from the "plusmember.jp" and "vaundy.jp" domains.
*Please contact your email address provider or mobile phone company for confirmation and setup instructions.
Each mobile phone company has a high standard of spam prevention measures,
As a result, there are a lot of cases where emails are not delivered.
Even if you are not aware of any measures to prevent spam, please be sure to check.
■ For those using docomo addresses
Please refer to the following website for how to check if an email has been identified as spam.
»For those using the standard iPhone email app
»For those using the Docomo Mail app on an Android™ smartphone
*You will be redirected to the docomo website■ For those using au addresses (ezweb.ne.jp/au.com)
If your "Spoofing Protection" is set to "High," your email may be blocked.
Please set it to "Medium" or lower, or turn it off.
■ For those using SoftBank addresses (softbank.ne.jp/i.softbank.jp)
If your spam filter is set to "strong", the email may be blocked.
Set it to "Standard" or "OFF".
■ For those using iCloud, free address (gmail/yahoo), or PC address
It may have been automatically sorted into your "Spam" folder or "Promotions" tab.
Please check beyond your inbox.
■ Check if the capacity is exceeded
You may not be able to receive emails if your mailbox or smartphone capacity is exceeded.
■ The email address contains characters that are restricted for use
For example, if you are using an email address that contains a series of dots (.....), a series of symbols (_-_), a dot or symbol immediately before the @ sign (.@), or a symbol at the beginning (-abc), please register again with a different email address.
*The following email addresses cannot be used as a general rule, as they do not comply with the global internet communication standard RFC (Request for Comments).
<Non-RFC compliant email address>
1. If symbols other than "-", "_", ".", "+", "?", and "/" are included
2. When two or more consecutive symbols are used
3. When symbols are used at the beginning and end (just before the @ symbol)
4. If the part before @ is 64 characters or more
5. If the entire email address is 256 characters or more
■Other
- Please change your settings so that you can receive emails from PCs and emails with URLs.
- If you send a blank email instead of manually entering an address, please make sure not to include your own automatic signature in the body or subject line.
- Depending on the email client or email app you use, related emails may be displayed together as a thread.
If the problem persists, please consider registering with another address where you can receive emails.
Other questions about "Registration"
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Q.
What are "Vaundy ART Work Studio Members"?
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Q.
Please tell me how to join.
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Q.
Can I view the content without paying a membership fee?
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Q.
Can I join using something other than a smartphone?
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Q.
Is there an expiration date for membership?
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Q.
Can I register multiple times?
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Q.
I previously registered but then canceled my membership. Can I rejoin?
If the above does not resolve your issue, please contact us using the form below.