Frequently asked questions
- [Monthly Membership Course] When will my credit card payment be charged?
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The monthly fee will be charged on the [registration date].
From the following month onwards, the monthly fee for that month will be charged on the 5th of each month.
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Example: If you joined on 12/12
■December usage
Billed on December 12th
■ January usage
Around January 5th (the date when billing data is sent to the card company)
■From February usage
Billed around the 5th of each month
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Example: If you cancel on January 3rd
■December usage
Around December 5th (the date when billing data is sent to the card company)
■ January usage
Around January 5th (the date when billing data is sent to the card company)
⇒Even if you cancel your membership before the 5th of the month in which you use the service, you will still be billed on the day of use: around the 5th of each month.
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*The closing date, settlement date, and withdrawal date (payment date) of a credit card are different.
*For details on the actual billing period, please contact your credit card company.
»Details about payment period and method/service provision period/cancellation method
Other Frequently Asked Questions
If the above does not resolve your issue, please contact us using the form below.